I have been an attorney for many parties to mediation where Margaret has been the mediator over the last 5 years.  She is remarkably able to remain patient, upbeat and focused even when the process bogs down and agreement seems elusive.  The vast majority of my cases, where Margaret has been the mediator, have settled.  Both her impartiality and creativity have directly contributed to the successful outcome of the cases where she has been the mediator.  My clients have uniformly given her high marks for her role as a mediator.